Introduction

Thank you for choosing Ezee Tailor. We are committed to providing you with exceptional service. If you are not completely satisfied with your purchase, we are here to help. This Refund Policy outlines the conditions and procedures for obtaining a refund.

Refund Eligibility

To be eligible for a refund, you must meet the following conditions:

1. 1. The request for a refund must be made within [number] days from the date of purchase.
2. 2. The service must not have been fully completed or significantly delivered. If a substantial portion of the service has already been provided, a partial refund may be offered at our discretion.
3. 3. You must provide proof of purchase (e.g., receipt, order number, email confirmation).

Non-Refundable Services

Certain types of services are non-refundable, including but not limited to:

• 1. Consultation fees
• 2. Customized services that have been fully rendered
• 3. Services purchased as part of a bundle or package

Requesting a Refund

To request a refund, please contact our customer service team at contact email : info@ezeetailor.com and phone number: 9235373719 with the following information:

• 1. Your name
• 2. Date of purchase
• 3. Order number
• 4. Reason for the refund request

Our team will review your request and respond within 10 business days

Refund Process

If your refund request is approved, we will process the refund to your original method of payment. The time it takes for the refund to appear on your statement may vary depending on your payment provider.

Partial Refunds

In certain cases, partial refunds may be granted:

• 1. If a portion of the service has been completed
• 2. If the service was provided but not to your satisfaction, and a resolution cannot be achieved

Cancellations

If you need to cancel a service, please contact us as soon as possible. Cancellations made within 2 days of the scheduled service may be eligible for a full refund. Cancellations made after this period may be subject to a partial refund or no refund, depending on the nature of the service and the amount of work already performed.

Disputes

If you believe you are entitled to a refund but your request has been denied, you may escalate the matter to our management team by emailing [escalation contact email]. We are committed to resolving disputes in a fair and timely manner.

Changes to This Policy

We reserve the right to modify this Refund Policy at any time. Any changes will be posted on this page, and the date of the latest revision will be indicated at the top. It is your responsibility to review this policy periodically for any updates.